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A Library card is available to residents of Garland and surrounding communities. You must be 18 with a valid photo ID to get your own Library card. Otherwise, a parent or legal guardian with ID would need to cosign. Please bring your unexpired official state photo ID (Texas driver’s license, Texas ID, Matricula, out of state license) with your full name and current address on the ID. If the ID does not show your current address, you must present proof of address. Acceptable items for proof of address include current utility bill, lease agreement, auto insurance or bank statement. The proof of address has to have your name on it.
People residing outside of Northeast Texas may get a 30-day Visitor card. Visitors cannot check out materials but can use the Internet on computers at the Library or through our wireless access. Bring your current state-issued photo ID to any Garland Library to get a Visitor Card.
If you had a card and need to replace it bring your current unexpired official state photo ID and a $2 replacement fee to any Garland Library and get a new card.
You must be 18 with a unexpired official state photo ID to get your own Library card. Otherwise, a parent or legal guardian with ID would need to cosign. If you have any questions, call the Circulation Desk at 972-205-2524.
Please bring your unexpired official state photo ID (Texas driver’s license, Texas ID, Passport, Matricula, out of state license) with your full name and current address on the ID. If the ID does not show your current address, you must present proof of address. Acceptable items for proof of address include current utility bill, lease agreement, auto insurance or bank statement. The proof of address has to have your name on it. People with addresses in Northeast Texas will be eligible for full library cards. People residing outside our service area will be eligible for visitor cards that can be used for internet and Wi-Fi access only. If you have any questions, call the Circulation Desk at 972-205-2524.
Yes, you can check your account by clicking on Library Catalog and choosing the My Account tab. Enter your library card number and PIN to see your account information, if you have any fines, what you have on hold, what you have out and when it is due as well as renew any items you have out (provided no one else has requested them and you have not renewed them more than 6 times). Email Library Support or Inter-library Loans (for inter-library loans) with any questions, comments or concerns.
Your PIN is the last 4 digits of the phone number we have on file for you. You can change your PIN in My Account in the Personal Information tab.
To update your phone number or change your PIN to a different 4 digit number please visit the Circulation Desk at any of the Garland libraries.
Yes, you can check your account by clicking on Library Catalog and choosing the My Account tab. Enter your Library Card number and PIN and click Log In. From here you can see what you have on hold, what you have out and when it is due as well as renew any items you have out (provided no one else has requested them and you have not renewed them more than 6 times). Email Library Support with any questions, comments or concerns or call the Circulation Desk at 972-205-2524.
Viewing the status of your inter-library requests:
Not seeing your hold? When cancelled, a hold drops off your request list and an email is sent to the email address you provided with an explanation for the cancellation. Also, there is no historical record of your requests. Once the library receives and process the request, it drops off your request list in the Texas Group Catalog.
Yes, they do. Every four years we require patrons to present an unexpired official state photo ID with current address at any Garland Library. If you go to My Account in the Library portal and click on the Personal Information tab you can see the date your library privileges expire. Please renew on or before that date for continuous service.
The newest version of the Library Portal supports these browsers:
The login box is a pop up window so you may need to add https://nm.ent.sirsi.net to your list of allowed sites. The Place Hold box and the item detail screen are also pop up boxes.
The appearance of the Library portal interface and performance speed may vary based on the specific web browser and browser settings you are using. If you use Internet Explorer you should not enable compatibility mode. It has been found to cause problems with the interface and performance.
Yes, using the Library Catalog online is the same as using it in the Library. Email Library Support with any questions, comments or concerns.
This is the number of items you can have on your library card at a time.
Items owned by the Garland Libraries can be renewed up to 6 times provided no one has placed a hold on the item. If you need to renew an Interlibrary Loan, please email the ILL Department and request an extension at least 7 days before the item is due.
Go to My Account on the Library Catalog page, enter your Library Card number and PIN and click Log In. (If it goes back to the main page click My Account again.) Click on Checkouts, select the items you want to renew and click Renew.
Call 972-205-2514 to access the automated phone system. It will ask you for your Library Card number and PIN to access your account. This is an automated system and will not get you to a staff member.
Neither of these methods will renew your books if they are overdue. If you need assistance from a Circulation staff member call 972-205-2524.
Books, DVDs and audiobooks checked out from a Garland Library can be returned to any Garland Library. Items are checked in automatically when they are placed in our automated return system.
Materials downloaded from OverDrive will return themselves on their due date. Please visit the OverDrive page for more information on downloadable books.
Each item has a maximum $10 fine limit. For example, if you have 5 items overdue the maximum you will pay is $50 when they are returned. If you lose, damage or do not return an item you will be charged the cost to replace it plus a $5 processing fee. Replacement fees for interlibrary loan books are determined by the lending library. We do not accept replacement copies for damaged or lost materials.
You can call the 24-hour TeleCirc Service at 972-205-2514 to renew titles, hear a list of what you have checked out, and access other information on your library account. You will be asked to input your library card number and PIN.
Yes, you can check your account by clicking on Library Catalog, choosing the My Account tab, enter your Library Card number and PIN and click Log In. From here you can see what you have on hold, what you have out and when it is due as well as renew any items you have out (provided no one else has requested them and you have not renewed them more than 6 times). Email Library Support with any questions, comments or concerns or call the Circulation Desk at 972-205-2524.
Books, DVDs and audiobooks checked out from a Garland Library can be returned to any Garland Library. Materials downloaded from OverDrive will return themselves on their due date. Please visit the OverDrive page for more information on downloadable books.
*Beginning Oct. 1, 2018, library materials will be checked in immediately upon return by our automated system. Materials must be returned by 11:59 p.m. on the due date to avoid a late fee.
Each item has a maximum $10 fine limit. For example, if you have 5 items overdue the maximum you will pay is $50 when they are returned. If you lose, damage or do not return an item you will be charged the cost to replace it plus a $5 processing fee. Replacement fees for interlibrary loan books are determined by the lending library.
In order for you or your child to use library computers, your account and your child’s account must not have fines in excess of $10. When fines reach $10.01 on any account, the account becomes delinquent until the fine is paid. The Library has Internet computers and wireless access for all card holders in good standing. Educational software workstations are for use by children 12 years old or younger.
If you lose, damage or do not return an item you will be charged the cost to replace it plus a $5 processing fee. The maximum fine you would be asked to pay for each item returned late is $10. The late fee is often cheaper than the replacement fee. Replacement fees for interlibrary loan books are determined by the lending library. If you have any questions, call the Circulation Desk at 972-205-2524.
You can now pay library fines and fees online through your library account. We accept Visa, MasterCard and Discover credit or debit cards. All credit/debit transactions must be done through the library website. We do not charge a transaction fee and payments are handled via a secure website.
If you experience difficulty signing in to your account, call the Circulation Desk at 972-205-2500 or stop by any Garland Library.
We have downloadable books through OverDrive. You can download books from the library catalog, from OverDrive or from either the OverDrive app or Libby app. Use of OverDrive does require a valid Garland Library Card without any fines that would prevent checkout. We do not have downloadable or streaming videos at this time. Email Library Support with any questions, comments or concerns.
Yes, the Central Library has Garland ISD textbooks in the Children's Reference Department. They cannot be checked out but can be used inside the library. Call the Children's Desk at 972-205-2517 for more information.
Yes, this is kept in Reference at Garland's Central Library and must be used in person. Lease agreements with the publisher do not allow us to give information from this directory over the phone or via email.
Yes, newer items and items in good condition will be considered for the library collection. If not added by the library, items are passed along to the Friends of the library for their annual book sale. Items the Friends will take include:
Donated items may be dropped off at any Garland library location. If you need assistance carrying in your donations, please ask for help at the Check-out Desk. Any books not used by the library or the Friends will go to a special recycler and all funds earned from recycling go to the Friends of the Library to be used for the benefit of the Garland Libraries.
Yes, visit the Children's Page or call 972-205-2517 for more information.
Groups and age ranges:
Visit the Children's Page or call 972-205-2517 for more information.
We would like you to have a library card but it is not required for most programs. Computer classes do require you to have a Garland Library Card and some programs do require you to register before you attend so please check the Events and Programming page or call 972-205-2501 for more information.
The Garland Libraries have a variety of ways you can stay informed about programming and events as well as library news. The Friends of the Library have The Access, which showcases programs and events. Pick one up at the library, read it online, or subscribe to have it delivered to your email. We have Twitter and Facebook pages you can like. We also have an online calendar with an RSS feed you can subscribe to.
No, the Garland Libraries no longer offer proctoring. Please call the Reference Desk at 972-205-2501 and we can help you locate a place that can accommodate you.
No, we do not. Please call the Reference Desk at 972-205-2501 and we can help you locate a place that does offer Notaries.
When you get to the Library's page you will see a link to the Online Resources. Click on the link to see the alphabetical tabs, then select the resource you want to use. If you are outside the Library you will be asked to enter your card number and PIN before the resource you have chosen opens.
We use EZProxy to authenticate patrons into the electronic resources. Some people have experienced problems displaying the login page to get to the resources. Examples of this behavior include receiving "page cannot be displayed" or the browser times out. If you are experiencing this, it may be that your firewall is preventing you from getting to the resources. There are 3 things you can try:
Due to the number and complexity of firewalls we cannot help you configure this but you should be able to find documentation or a support page on your firewall manufacturer’s website.
If none of these things work, please contact library support.
The Library provides Online tutoring for all ages from 3 p.m. to 10 p.m. every day through HelpNow, JobNow and the Adult Learning Center. Online Tutoring is available in English and Spanish. A valid Garland Library card is required to use this resource. If you have any questions call the Reference Desk at 972-205-2501 or send an email to Library Support.
HelpNow- Online tutoring and skills building for K-12 students; also includes a writing lab, test center, study & collaborate tools plus a foreign language center for help with your foreign language homework.
JobNow - Instant help with your job search including resume analysis and live interview coaching.
Adult Learning Center - Live coaching to achieve your goals; GED & Citizenship tutoring; Resume & Career Resources; Microsoft Office help - learn Word, Excel and/or PowerPoint.
Yes, we have HeritageQuest, which can be used in the library or from home. This resource does require a valid Garland Library card. Email Library Support with any questions, comments or concerns.
We may be losing access to this resource on or near May 1, 2019.
Yes, we subscribe to Mango Languages. A valid Library card is required to use this resource. Email Library Support with any questions, comments or concerns.
Mango LanguagesPhD-created and linguist-approved software teaches real conversations in over 70 languages and makes it fun. You will build language proficiency and cultural understanding around real-world communication skills that you'll actually need. Learn through examples like 'What time are they arriving?' instead of much less useful phrases like 'The dog is under the table.' With Mango, you'll learn vocabulary, pronunciation, grammar, and culture all in one integrated experience.
Please email Library Support and describe the problem in as much detail as possible. The Electronic Resources Librarian will be in touch with you shortly.
OverDrive is a collection of downloadable audiobooks and eBooks for Garland Library cardholders. You can listen to MP3 audiobooks, read eBook, PDF, Kindle and/or graphic novels. Audiobooks and eBooks can be used on a PC, Mac, tablet or smartphone. Apps are available for iPhone, Android and Windows Mobile.
The library catalog now contains downloadable materials from OverDrive, Project Gutenberg and Open Library. These downloadable items can be requested or checked out and downloaded without leaving the library catalog. You can manage your requests and downloads from My Account in the portal as well.
There are several ways to download digital titles. When you find an eBook or eAudiobook in the catalog that you would like to read, click on "Download." You will be prompted to enter your library card and PIN. Next, choose the format you would like (Adobe Digital Editions, HTML or Kindle for eBooks) and click "check out."
If you are in the library or on a computer or device you cannot download to, then the download will not proceed after you check out. When you get to your computer you can download from, go to the library portal and click on My Account. Enter your library card and PIN. Your downloadable titles will be in "Digital Checkouts." Click on that tab and you will see a "Download" link with each title you can use to access the eBook or eAudiobook.
Can you still use OverDrive to access digital books? Yes, you may. In fact, what you do in the portal is reflected in your OverDrive account. The only thing you cannot do in the portal is set a book to automatically checkout when you place a hold. But, once the hold is placed in the portal, you can go to OverDrive and edit the hold to checkout to you when it’s available.
Yes, in fact there are two apps: Libby and the OverDrive app.
This is OverDrive's newest app. It is simple and easiest to use for beginners. It is also good for people who have library cards from multiple libraries. Libby can be used on Apple, Android and Windows devices and, unlike the OverDrive app, it can be opened in a browser. Libby cannot be loaded on Kindle Fire but you can use Libby to send books to your Kindle
this is the original app that we have had for several years. It is good for people who like to make lists. This app is available for most devices.
Yes, please visit the OverDrive section of our website. OverDrive also has lots of instructions and help on their page. If you need help with loading OverDrive on your device email firstname.lastname@example.org or call the Reference Desk at 972-205-2501. If you want one-on-one assistance, email Library Support and make an appointment to meet with a librarian.
Yes, OverDrive has extensive help articles. If your problem is not listed then email Library Support or call the Reference Desk at 972-205-2501.
If you want one-on-one assistance, email Library Support and make an appointment to meet with a librarian.
If you are having problems that you cannot figure out how to resolve, check the OverDrive status page. The problem may be on OverDrive's end and not with the title or your device. If all is well, email your issue to Library Support or call the Reference Desk at 972-205-2501.
You try to sign in to your account but get this message:
Sign in ErrorWe're sorry, but the specified library patron account information is not valid.Details: (1) Privilege has expired
That message means your card has expired. What you need to do is bring your library card and a photo ID to any Garland Library to get your account renewed for another 4 years. Go to Contact Us to see what’s closest and/or most convenient.
Simply put, that is not the business model OverDrive (and many of the book publishers) employ. Libraries purchase downloadable titles much the same as we do print titles - one person can read a book at a time. If, and when, a hold list builds, we buy more copies. Some titles we lease based on the number of checkouts the title can have. If it appears that titles come and go this is likely why.
Yes, and you have a few options for suggesting titles:
Book publishers make deals with many different digital book vendors. Sometimes that can mean a title is only available for us to purchase in specific formats. For example, OverDrive may only be able to provide the eBook for public libraries to purchase if another vendor holds the exclusive rights to the eAudiobook format.
Email your issue to Library Support or call the Reference Desk at 972-205-2501. If you are having problems with Libby, use the support link within the app or on the Libby Support page.
Garland Libraries offer computers to access the Internet, to search Online Databases, to use Microsoft Office (Word, Excel, Publisher, PowerPoint), and to access educational software for children. A valid Library card is required to use these computers. We also offer laptops patrons can borrow to use inside the library.
Yes, provided the library has the software installed to open the file(s) saved on your USB drive. Each Library has the Microsoft Office Suite (Word, Excel, PowerPoint and Publisher), Internet Explorer, Firefox, and Adobe Acrobat Reader installed on each Internet PC. You will not be able to access locked or hidden portions of your drive on library computers unless you can do so without installing any software or programs that make it possible to enter the password. If you have any questions call the Information Desk at 972-205-2533 or send an email to Library Support.
Yes, provided the library has the software installed to open the file(s) saved on your storage device. Each Library has the Microsoft Office Suite (Word, Excel, PowerPoint and Publisher), Internet Explorer, and Adobe Acrobat Reader installed on each Internet computer. The computers do not have disc drives so please ask at the desk for a portable drive to use in the library. If you have any questions call the Information Desk at 972-205-2533 or send an email to Library Support.
No, our computers no longer provide that type of storage access. If you have any questions call the Information Desk at 972-205-2533 or send an email to Library Support.
Yes, all Garland Libraries offer wireless access to library cardholders. Email Library Support or call 972-205-2533 for more information.
Yes, patrons can check out a laptop for use inside any Garland Library. Anyone wanting to use a laptop must be over 18 years of age, have a valid library card in good standing for more than 30 days and a valid Texas photo ID to leave at the Circulation Desk while the laptop is being borrowed. Laptops can be used for 2 hours per day and cannot leave the library.
Yes, the Central Library and South Garland Branch each have a fax machine. It costs $1.75 to send the first page and $1 for each additional page. The payment method is credit or debit card only. Users can send faxes but cannot receive them using these fax machines. FAX24 offers this service within the Garland libraries.
Yes, The Central Library and South Garland Branch each have a scanner. Users can scan documents to USB, to email or to Google Drive for free. Users can also scan to the printer and only pay the cost to release the print job ($0.15 for black and white or $0.50 for color prints).
Yes, Garland Libraries do have color printers. The cost is $0.50 per page. We do not have color photocopiers but users at the Central Library and South Garland Branch can use the scanner to print in color.
Yes, each location has a meeting room that Garland organizations can book. Have the organization's president call 972-205-2543 for more information. Group study rooms for 2 to 4 people at the Central, North and South Garland Branches can be used by anyone and are first come, first served. The South Garland Branch also has study rooms that can accommodate up to 8 people.
Yes, the Central, North and South Garland branches have group study rooms for 2 to 4 people. The South Garland Branch also has study rooms that can accommodate up to 8 people. These rooms are for use by all library patrons and are first come, first served. When in demand, the group study rooms do have a two-hour time limit. Additionally, the Central Library has four individual study rooms. They are first come, first serve, for one person only, and have no time limit.
The purpose of the Library Board is to advise the City Council on issues relating to the Public Library and to recommend plans and programs to promote the library system for the city. The Board meets monthly on the second Monday at 6 p.m. in the Work Session Chambers at City Hall. All meetings are open to the public unless the Board goes into executive session. For more information visit the Library Board page or call the Library Administration office at 972-205-2543.
Meeting agendas and approved minutes are posted on the website for citizen review.
The Library Board is composed of nine citizens that are appointed by the City Council. The Director of Libraries serves as ex officio member of the Board. The normal term of office is two years; four members shall complete their full term of office in odd numbered years and five members shall complete their full term of office in even numbered years.
The Garland Charter and Code of Ordinances establish certain qualifications that must be met by members of boards and commissions. In addition to special qualifications for service, a board member must:
For more information, please visit the City's Boards and Commissions page.
The Friends of the Nicholson Memorial Library is community organization supporting and promoting Garland libraries. The Friends sponsors activities to raise funds for the purchase of library materials and equipment, and underwrites programming to benefit all library users.
Stop by any Garland Library and fill out an application form. You may also print one online.
This is an annual cost and you will get a special "Friends" library card. Also, you may indicate on your form if you want to help volunteer or possibly serve on the Friends of the Library board.
AmazonSmile is a simple and automatic way for you to support the Friends of the Nicholson Memorial Library every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to the Friends of the Nicholson Memorial Library. You can choose from nearly one million organizations to support though we ask that you choose the Friends of the Nicholson Memorial Library and help support your Garland Libraries.
To shop at AmazonSmile simply go to smile.amazon.com from the web browser on your computer or mobile device. You may also want to add a bookmark to smile.amazon.com to make it even easier to return and start your shopping at AmazonSmile.
On your first visit to AmazonSmile, you need to select Friends Of The Nicholson Memorial Library Inc so they receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make at smile.amazon.com will result in a donation.
The AmazonSmile Foundation will donate 0.5% of the purchase price from your eligible AmazonSmile purchases. The purchase price is the amount paid for the item minus any rebates and excluding shipping and handling, gift-wrapping fees, taxes, or service charges. From time to time, Amazon may offer special, limited time promotions that increase the donation amount on one or more products or services or provide for additional donations to charitable organizations. Special terms and restrictions may apply. Please see the relevant promotion for complete details.
Donations are made by the AmazonSmile Foundation and are not tax deductible by you.
Please see complete AmazonSmile program details.
Donated items may be dropped off at any Garland library location. If you need assistance carrying in your donations, please ask for help at the Check- out Desk. Any books not used by the library or the Friends will go to a special recycler and all funds earned from recycling go to the Friends of the Library to be used for the benefit of the Garland Libraries.
Library staff are City of Garland employees. Go to the "Career Opportunities" page at the City of Garland and search for Library to see all the openings we may have.
Anyone wishing to donate to the Garland Public Library in remembrance of a friend or family member may do so by sending a check or money order to:Nicholson Memorial Library SystemATTN: Administration Office625 Austin StreetGarland, TX 75040
Please include your name and contact information in your correspondence so we can work with you to get materials based on the likes and interests of your friend or family member, the needs of the community and the needs of the library. We appreciate you thinking of the Garland Libraries. If you need more information please call Library Administration 972-205-2543.
Yes, we have retired our original website address (www.nmls.lib.tx.us).
Please use www.library.garlandtx.gov and update your bookmarks and/or saved links.
If you have trouble using any of the services or accessing any of the pages send an email to Library Support. Try to include as much information as possible so we can try to replicate the issue. You may also call the Central Library Reference Desk 972-205-2501 during open hours.